Terms and conditions

TERMS AND CONDITIONS OF USE FOR MIRAX CASINO

1. LEGAL STATUSThese Terms and Conditions ("Agreement") apply to your use of the Mirax Casino website, mobile application, or any other service provided by Hollycorn N.V. (Curaçao), hereinafter referred to as "Mirax Casino" or "we/us". By using our services, you confirm that you have read, understood and agree to be bound by these Terms and Conditions.

2. LICENSE NUMBER AND ISSUING AUTHORITYMirax Casino is licensed under license number 8048/JAZ2021-011 issued by Antillephone N.V. (Curaçao).

3. JURISDICTIONThe laws of Curaçao govern this Agreement, without regard to its conflict of law provisions.

4. ALLOWED TO OPERATE IN NEW ZEALANDWe are authorized to operate in New Zealand and our services are fully accessible for players from this jurisdiction.

5. REGISTRATION AND LOGIN PROCESS

5.1 Registration Process: To register with Mirax Casino, you must provide the required information as prompted on our website or mobile application.

5.2 KYC/ID Verification: Before your first withdrawal, we may request verification of your identity through documentation (passport or ID scan) to comply with anti-money laundering regulations.

6. TERMS OF REGISTRATIONYou must meet the following requirements to register:

   • You are at least 18 years old;
   • You have not created more than one account per household/IP address;
   • You are not a resident of restricted countries (USA, UK, Netherlands).

7. GAMES AND SOFTWARE PROVIDERS

7.1 Top Games: Our top games include Sweet Bonanza, Gates of Olympus, Book of Dead, Wolf Gold, and Starburst.

7.2 Software Providers: We utilize the services of licensed software providers such as NetEnt, Microgaming, Evolution, Pragmatic Play, and Play'n GO (licensed by MGA/UKGC where applicable).

8. BONUSES AND PROMOTIONS

8.1 Welcome Bonus:

• The welcome bonus is 100% up to NZ$1,500 + 150 free spins on Gates of Olympus;
• It applies to your first four deposits;
• A minimum deposit of NZ$20 is required.

8.2 Wagering Requirements: All bonuses come with a wagering requirement of 40x the bonus amount plus the initial deposit.

9. VIP AND/OR LOYALTY PROGRAM

9.1 VIP Tiers and Rewards:We have a multi-tiered loyalty program with rewards including cashback (5-20%), birthday bonuses, personal hosts, and rakeback.

9.2 Qualifying for VIP Status: You earn points by placing bets of NZ$10 or more; the points reset every month.

10. PAYMENT METHODS AND BANKING TERMS

10.1 Deposit Methods:We offer Visa/MC (instant), Bitcoin (free) with a minimum deposit requirement of NZ$20 and no maximum limit.

10.2 Withdrawal Methods:

• Bank Transfer: Minimum NZ$50, Maximum NZ$10k with 1-3 days processing time;
• Crypto: Minimum NZ$50 equiv., Maximum unlimited with 1hr processing time.

11. KEY TERMS AND CONDITIONSYou agree to the following terms and conditions:

11.1 Bonus Terms: You may not place bets over NZ$5 when playing table games, nor bet more than 10% on these games.

11.2 Deposit Limits:

• The maximum daily deposit limit is NZ$20k;
• This can be customized upon request.

11.3 Withdrawal Limits: We reserve the right to set withdrawal limits at our discretion (e.g., NZ$10k/day, NZ$20k/week).

12. RESPONSIBLE GAMBLING FEATURESWe provide tools to help you manage your gaming activities:

12.1 Deposit Limits: You can place daily and weekly deposit limits;

12.2 Time-Outs: You may choose a time-out of 24 hours or up to six months.

12.3 Self-Exclusion: If desired, we will permanently exclude you from using our services.

13. SECURITY AND FAIR PLAYMirax Casino prioritizes your security and fairness:

13.1 SSL & Encryption Standards: Our website is protected by 256-bit SSL encryption provided by Cloudflare;

13.2 RNG & Game Fairness: We utilize iTech Labs certified Random Number Generators to ensure game integrity; all games are provably fair for crypto players.

14. CUSTOMER SUPPORTWe strive to provide you with the best possible service:

14.1 Customer Support Channels:

• Live chat (available 24/7, response time under two minutes);
• Email (24h response);

14.2 Supported Languages: Our support team speaks English, German, French and Spanish.

15. ADVANTAGES AND DISADVANTAGESBy registering with Mirax Casino, you acknowledge that we reserve the right to change any of our services or bonuses at any time without prior notice; this may include discontinuing certain games or promotions.

16. GENERAL CASINO INFORMATION

16.1 Operator/Parent Company: Hollycorn N.V. (Curaçao);

16.2 Supported Languages:

• English
• German
• French
• Spanish
• NZ English variant;

By continuing to use our services, you acknowledge that these terms and conditions apply and are subject to change at any time without prior notice.